Telephony

Our VoIP service is the most advanced and yet the simplest to use. There are no upfront costs and no equipment is required. Since our VoIP service is cloud hosted, all you will need is the VoIP phones (we can provide these, if you don’t have them already) and an internet connection. We will manage the rest.

Easy-to-use Interface

Our system provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
telephony

Reduced Cost

The most appealing quality of the VoIP service is the reduction in bills. You can do away with your ISDN and analogue phone lines and use your existing internet connection. Call costs are significantly cheaper than BT’s. There is no server or PBX to buy or maintain. The phones are 12 volt and are low energy contributing to savings on your electricity bill.

PC Intergration Software

Our PC Intergration software allows you to control your phone from your PC and laptop. The software offer several functions such as dialling, answering and forwarding calls from your PC without having to touch the phone. It is capable of connecting with Microsoft Outlook and 50+ CRM Platforms to pull off contact information, onscreen popups show you who is calling before you answer the phone.

Feature Rich

Our VoIP phones have too many features to list… some of the most important include multiple call handling, speakerphone, headset support, menu driven user interface, call hold, music on hold, attended call transfer and blind call transfer, call waiting, caller ID and number, three way call conferencing, phone book, on hook dialing, call swap, call blocking and forwarding, call logs, answerphone service, redial, custom ring tones.

Mobile Application

Our Mobile application allows you to answer and make office calls from your mobile, using the VoIP system platform. You can dial out using your office phone number presentation. The mobile app will be given an extension number so it can be called quickly from the desk phones in your office.

Benefits to Switching

  • Competitive call rates
  • Keep your existing numbers
  • Grows with your needs
  • Advanced call handling and routing
  • Cloud based, fully featured
  • Multiple concurrent calls
  • Low contract terms
  • Cost saving potential
  • Phone portability

Your Choice of Handsets

Our VoIP system can be used with a range of handsets from a choice of manufacturers. Our system isn’t tied to one type of manufacturer specific hardware and can also be connected through an easy to use desktop PC client. Contact us for a full list of compatible hardware, features and options.
Polycom VVX201
Polycom VVX500
Polycom VVX310
Polycom VVX600
Polycom VVX410
Cisco SPA504G
Cisco SPA525G
Yealink W52P Cordless Handset

Our customers say

Synergy have supported our telephone, voicemail and call recording systems for a while now. They are always able to give me advice on configuration, explaining how I can do it myself. If a problem arises then their technicians are quick to diagnose and repair. Synergy gives us confidence that when an issue with the phone system arises it will be dealt with quickly and professionally. Nawal Taha

Inspire-UK Care

When Synergy came in, our phone system had been inoperable for nearly 6 weeks with previous technicians promising the earth and delivering nothing. When Synergy came in they were calm and explained why our system wasn’t working (Something that no one else did) it clearly wasn’t fit for purpose. Not only did they fix the problem, we also saved a few quid, which is always a good thing. We are very happy with phone system Synergy has installed. They were very flexible and accommodating to our requirements for a new telephone system. The work was done within a few days of starting and the engineers were most helpful in explaining the process involved in setting up the system. The after sales support we have received has been very helpful and we would have no problem in recommending your company. Jon Asquith

ActionCOACH

We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of service provided. Robert Eaton

Arba Group

Resolving IT Issues and Improving Business Infrastructure to Increase Success


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