Many organisations sometimes need pay as you go IT Support, whether it be temporary cover or you just have infrequent issues. In the long run it can work out much more cost effective letting us support you as and when you need us. It’s perfect for meeting budget requirements. We can offer a guaranteed and agree fix price with a ceiling on billable hours. There is no prebooking or block purchasing required. Allowing us to offer you pricing up front at our standard hourly rates.
Ad Hoc IT Support is perfect for those one off IT issues, assisting IT departments IT staff, emergency IT support issues and consultation services. We provide progress updates and communication throughout any issue if and when required.
With our Ad-Hoc IT Support you will have access to our team knowledge, skillets, technology and solutions with out being tied to any permanent commitment. Giving you the best of both worlds! We will ensure you receive the same high standards of professionalism and support that is enjoyed by hundreds of customers.
Our friendly and dedicated team of IT consultants can provide your with ongoing expert advise, knowledge and guidance throughout and beyond. With a wide range of skills from networking, security planning and infrastructure we can help you with any project no matter how big or small.
Disasters usually happen when you are least prepared and don’t expect it, it’s times like this we have you covered. We are here on demand for when you need urgent support, we offer a fast remote and call out IT support service. Whether it’s something that needs doing quickly or a critical server failure our large and technical team are here to assist. We will give you a full and comprehensive quote for the work before doing anything, which ensures you have no surprise bills or hidden costs.
We often support larger organisations with in house IT departments, they find our Adhoc IT Support a perfect match when they are understaffed or just need a little helping hand. In some cases its just covering holidays and sickness cover. Our friendly and professional staff work well as a team and are very experienced in these types of situations.
We are very happy with the IT Support service we receive from Synergy. Their team is highly professional and friendly and their support and maintenance contract works extremely well for us as an organisation. Our staff are not here to resolve IT issues and Synergy give us the freedom to get on with what we’re good at! Knowing that Synergy are on the end of the phone makes our job a lot easier.
Natalie Glasby
Glasby Pallets
We recently moved into new office’s and needed a reliable phone system installing as soon as possible. From initial contact with Synergy, outlining our requirements up to an installed & operating service was less than one week. The installation went smoothly and it appears to be working very well. Many thanks to Synergy, we have been impressed by the quick turnaround and level of service provided.
Robert Eaton
Arba Group
Our business is dependent on reliable internet connectivity. The connection we had with our previous provider was not reliable enough to suit our business needs. We found a local business called Synergy Networks, who were offering resilient wireless connectivity. We made the switch and have now found the new system to be more reliable and quicker than the old system. Good decision to change.
David Webster
MTL Advanced
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